Asset register
An organised inventory identifying assets and their locations, often with model, condition and linked maintenance references.
Backlog
Outstanding work, separated by priority and dependencies such as approvals, access and resources required to progress it.
Commissioning
Planned testing and adjustment to establish whether installed equipment operates in accordance with its specified requirements.
Condition survey
A scoped assessment recording the condition observed in a building or selected components during inspection.
Corrective maintenance
Maintenance undertaken to put right an identified defect or fault in an asset.
Dilapidations
Condition and repair matters relating to leased premises; the lease and appropriate professional assessment establish the particular obligation or claim.
Handover
Transfer of the finished work and agreed records to its customer or operator, with unresolved actions made explicit.
Lifecycle planning
Planning upkeep, repair and replacement across the useful life expected from an asset.
Make safe
An intervention controlling an immediate unsafe situation, potentially leaving operating restrictions and permanent work to follow.
Mobilisation
Preparations for service commencement: establishing the information, contacts, scope and arrangements needed for delivery.
PPM
Planned preventative maintenance: work scheduled with the intention of limiting deterioration or avoiding failure.
Reactive maintenance
Maintenance initiated by a reported defect or immediate requirement, rather than by the routine programme.
Scope
The boundaries, dependencies, work and deliverables defined in the authorised instruction.
SLA
A service-level agreement records the measures and delivery arrangements accepted by the parties.
KPI
A key performance indicator is a selected measure for evaluating a particular part of service delivery.
Snag
An identified defect or unfinished item needing correction. Its priority and contractual position require clarification beyond that label.
Variation
An agreed alteration to the instruction that may change the cost, programme or deliverables.
Put the terms into context
Use the definitions when comparing maintenance options and project types; clarify an intended scope through contact us.