Black & White Facilities / Service area
Grounds and External Maintenance
External maintenance needs a clear programme for the entrances, delivery routes and grounds the estate relies on. Agree priorities, seasonal work and local exceptions, then use the individual service scopes to distinguish recurring care, specific tasks and larger changes, including their preparation and cost considerations.
Individual services
11 services
Illustration Arboriculture and Tree Services: Assess trees beside routes, boundaries and buildings and agree the arboricultural work required.
Illustration Car Parks, Roads and Pathways: Plan paved-route repairs and improvements around pedestrian and vehicle access.
Illustration External Cleaning: Match cleaning of hard external areas to the surface, soiling and surrounding conditions.
Illustration External Lighting Maintenance: Address external lighting defects, deterioration and requirements through planned maintenance.
Illustration Fencing and Boundaries: Repair or renew boundary posts, fencing and features to suit access, privacy and security requirements.
Illustration Grounds and Landscape Maintenance: Schedule care of grass and planting to reflect growth through the seasons and site activity.
Illustration Grounds Clearance: Remove specified growth and accumulated material to allow access, inspection or preparation for the next use.
Illustration Line Marking and Signage: Review and renew signs and markings so external areas can be used as intended.
Illustration Snow Clearance: Agree the areas and routes where snow removal is required, then plan and carry out the work.
Illustration Weed Control: Choose vegetation-control methods for the species, setting and finish required.
Illustration Winter Maintenance and Gritting: Plan treatment of agreed routes in response to forecast cold weather and site priorities.
Our full service catalogue, including every individual service, is available across every listed sector and location. For one site or several, we agree the scope, access and programme around the buildings concerned.
Which service do you need?
Define the operational problem before selecting a named service. Distinguish regular grounds care from repairs to boundaries and paved routes, and give winter work an agreed route plan. Trees or vegetation that has not been identified may require specialist review. Plans, photographs and previous work records help establish the appropriate next action.
Repairs, maintenance and projects
A defined one-off task can sit under an individual instruction. Use Maintenance for recurring activity and work driven by condition; Projects provides the route for coordinated change with a broader programme and handover. An estate can need each approach while keeping local defects distinct from planned investment.
Planning the work
Show working limits and features to retain on a plan. Before setting dates, account for pedestrians, vehicles, neighbouring land and seasonal constraints. Name site contacts and those able to approve scope changes, and agree priorities and work references. State exclusions and the completion information the estate team needs.
Work across sectors
Occupation and access differ between sites, so the programme needs to reflect the premises. Offices, education settings, hospitality properties and industrial locations each have their own requirements around working periods, equipment and people. The sector directory shows how the full offering relates to those settings.
Locations covered
Our North East England coverage includes Tees Valley, County Durham, Tyne and Wear and Northumberland, with Newcastle, Gateshead, Durham and Middlesbrough among the locations served. Share the postcode, access arrangements and local restrictions. Use the location directory to review the wider area and individual location pages.
Frequently asked questions
Can I enquire before choosing an individual service?
Yes. Explain the affected areas, issue and result required. Separate routine grounds care from boundary, road or path repairs. Agree routes for winter treatment, and allow for specialist assessment where tree condition or unidentified vegetation requires it.
Can several tasks be included in one instruction?
Yes. Define connected activities together and identify the trades, order of work and responsibility for each. Keep site and asset identifiers against individual items so a combined instruction remains traceable.
What determines the cost?
Scope depends on the tasks, existing condition, access, equipment, materials and operating limits. The resources required also change with area, season, vehicle movements and the amount of material to remove.
What information should I send first?
Provide the address, a brief description, photographs taken safely and earlier reports. Explain the outcome needed, available access periods and who has authority to instruct the work.
Guides and practical advice
Prepare the brief using the grounds and external maintenance planning guide. Where the decision involves the condition of an asset or building element, Repair versus replacement helps assess the options. Consult Official guidance for the wider working context.
Related content
Explore facilities management for a broader managed instruction. The directories cover all services, maintenance, projects, sectors and locations, with supporting information in the knowledge centre.
Make an enquiry
Use Contact Black & White Facilities to describe the change needed at your site or across the portfolio. Include priorities, a local contact, existing records and operating restrictions so an appropriate next step can be agreed.
Discuss the scope
Tell us what needs attention.
Share the site, the issue and any access requirements so we can discuss the next step.