service page
Automatic Doors
Unexpected movement, unreliable activation, impact damage or changed traffic can prompt investigation. Describe when the issue started and any change in use, operation or layout. A clear history helps distinguish a new fault from an existing limitation or a planned improvement.
Discuss your requirementsDefined services, clearly scoped.
Overview
For an estate instruction, list affected sites separately. One recurring symptom can have different causes on different installations, so retain the local history and restrictions.
What the work can include
Inspect the door and surroundings; assess activation and safety functions; diagnose faults; scope compatible repairs or replacement; record checks. The agreed scope should state which areas or equipment are included, what is excluded and the form of the completion record.
Use asset or location references that can be matched to your existing records. This makes the findings useful for budget decisions, repeat work and subsequent inspections.
Important decisions
A door opening and closing does not alone demonstrate safe operation. Entrapment, impact and the needs of different users need consideration.
Assessment and preparation
Provide door type, manufacturer information, service history and details of the fault and users affected.
Name the site contact, technical approver and person who will receive the action list. Identify permit, shutdown and contractor coordination requirements before arranging attendance.
How the work proceeds
Control access to the entrance, inspect and work on the equipment, then document functional and safety checks within the scope.
Where the work forms part of a wider programme, agree the order of sites and the route for escalating material findings. Keep partial completion visible rather than closing a whole site while actions remain open.
Cost, timing and disruption
Door type, sensor arrangement, drive components, access restrictions and parts affect cost. The enquiry and available records establish what can be priced directly and what needs a site assessment first.
A coordinated programme can group suitable tasks, but access windows and operational dependencies still need to be checked for each building. Agree how additional findings will be reported and priced.
Applications across sectors
Offices and education premises need permissions matched to staff and visitors. Residential blocks need reliable visitor communication and resident access. Logistics sites need vehicle and pedestrian movement considered together; public-facing sites need usable entrances for different people. Browse the full sector range and describe the actual building use when enquiring.
Frequently asked questions
Should a faulty door simply be left switched off?
The appropriate temporary arrangement depends on the door, escape route and security requirements. It should be assessed and communicated, not improvised.
What information should I send about automatic doors?
Provide door type, manufacturer information, service history and details of the fault and users affected. Include the location and the decision you need to make, such as investigating a fault, planning a repair or setting up a programme.
What affects the price and programme?
Door type, sensor arrangement, drive components, access restrictions and parts affect cost. Any further investigation or additional work should have a clear scope before it is authorised.
What should the completion information explain?
It should identify the equipment or areas covered, the work and checks performed, limitations and unresolved actions. Match the records to your site and asset references so the next inspection or maintenance visit can use them.