knowledge article
What Is the Difference Between PPM and Reactive Maintenance?
PPM is scheduled in advance around identified assets and tasks; reactive maintenance begins when a fault or immediate need is reported.
Discuss your requirementsMaintenance is work organised over time.
What to check
- assets and planned tasks in the PPM schedule.
- fault history and consequences.
- which defects need reactive attendance.
- how recurring faults feed back into the plan.
Plan the next decision
Use planned tasks for predictable care and a clear reporting route for faults. Repeated reactive work should trigger review of condition, task content or replacement.
Define the person who can authorise work, the access conditions and the outcome required. Where the subject affects safety, security or compliance, use the competent assessment and premises-specific information required for that system.
Records and follow-up
Keep the instruction, findings, action taken, completion evidence and any open recommendation with its owner and due date.
Questions to ask
What information should I provide?
Give the property, exact asset or area, symptoms or trigger, previous findings and current restrictions. Include relevant drawings, manuals or reports where available.
Does this guide set a universal maintenance interval?
No. The applicable duty, risk assessment, system design, recognised guidance, manufacturer instructions and actual condition determine the property-specific requirement.
What should completion information show?
It should identify the work or assessment performed, findings, results, defects and outstanding action clearly enough for the responsible person to decide what happens next.
Source
See current official guidance. Apply it to the actual premises and recheck current requirements before relying on time-sensitive details.