Maintenance
Statutory Maintenance
Statutory maintenance addresses maintenance duties arising from applicable law. The associated programme also needs to identify required inspections, tests or examinations as separate activities, with the right competence and evidence for each.
Discuss your requirementsMaintenance is work organised over time.
A programme based on actual requirements
There is no universal list or interval covering every commercial property. Building use, equipment, responsible parties and specialist assessments determine what applies. A calendar without that basis is difficult to check and maintain.
We connect the relevant requirements to assets, task instructions and follow-up actions. The aim is to make upcoming work, excluded equipment and unresolved findings visible to the people who can act on them.
Who this service is for
The service supports employers, occupiers, owners, managing agents and estates teams coordinating requirements across technical systems. It is useful when reports are held by different contractors or inspection recommendations are not being translated into work.
What the scope includes
The agreed schedule states the systems covered, applicable maintenance activities, specialist appointments, due dates and documents required. Electrical, gas, lifting, pressure, water and other building requirements need their own assessment. Inclusion of a system does not mean one trade can perform every required task.
Typical maintenance activities
- Reconcile the schedule with available equipment and inspection records.
- Arrange the appropriate maintenance or specialist activity.
- Coordinate access and service interruptions.
- Record exclusions, findings and remedial recommendations.
- Track the next due task and outstanding follow-up.
How the work proceeds
We establish the requirement and asset scope, confirm the delivery resource and arrange the instructed activity. The resulting record is checked for scope, findings and next actions. Defects become identifiable remedial tasks, with the relevant technical advice informing priority.
Access and preparation
Provide current reports, asset lists, risk assessments and known overdue work. Identify landlord boundaries and who can authorise shutdowns or restricted operation. An inaccessible asset needs an agreed follow-up arrangement; its omission cannot be treated as a satisfactory result.
Responsibility and safe working
The responsibility schedule names the client duty holders, technical specialists and work coordinators. Appointment of a maintenance provider does not automatically transfer legal duties. HSE's work-equipment guidance explains maintenance and competence requirements; the programme records the specific basis for each activity.
Priorities and response arrangements
Technical findings and required actions take priority according to their significance. Administrative service targets do not replace a specialist's instructions or an applicable deadline. We agree notification and escalation contacts, including how urgent findings reach the client decision-maker.
Asset and work records
Keep reports linked to the equipment inspected and retain their dates, scope and exclusions. Record who completed the activity and the evidence required. A certificate, maintenance note and remedial completion record serve different purposes and should remain distinguishable.
What affects scope and cost
Asset type, required specialist work, record quality, site access and overdue actions shape the scope. Testing, examinations and remedial work are priced as identifiable requirements. Unknown asset quantities or inaccessible areas need resolution before a dependable ongoing allowance can be established.
Completion and follow-up
Completion means the instructed task and evidence have been delivered. Findings remain open until the required action is resolved and recorded. Review the schedule after changes to equipment, use or responsibilities, and retain forthcoming due dates during any service handover.
Outcomes and our approach
Black & White Facilities connects administration with practical work at the property. You receive a clearer schedule, retrievable records and a route for unresolved findings. The service supports management of your duties with each task linked to its supporting evidence and outstanding actions.
Locations we cover
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. View all locations.
FAQs
Does servicing replace a statutory examination?
No. They are different activities. Identify the maintenance and examination requirements separately and arrange the appropriate competence for each.
How are due dates established?
The asset, applicable requirements, existing assessments and relevant specialist advice establish the basis. That basis belongs in the schedule alongside the date.
Can you help with missing records?
Yes. We identify gaps, seek available evidence and define any further assessment needed. Missing documentation remains visible until resolved.
Does completing an inspection close its defects?
No. Findings need separate actions and completion evidence. The inspection and its resulting remedial work remain linked.
Discuss your statutory maintenance programme
Contact Black & White Facilities with the premises, equipment information, existing reports and upcoming deadlines. Highlight overdue actions and responsibility gaps so the starting priorities are clear.