Black & White Facilities / Service brief
Gutters and Downpipes
Water spilling over gutters, dripping from joints or running down a wall can come from a blockage, a failed component or a drainage layout that never coped with heavy rain. Note when it started, whether it happens in every downpour and whether anything on the roof or in the ground drains has changed. That history shapes the instruction.

What the work can include
- Inspection of the gutter runs and outlets.
- Repairs to joints, brackets and individual sections.
- New downpipes or drainage components where the old ones have failed.
The scope should state which elevations and runs are included, which components are retained and what evidence is expected at sign-off. Across a portfolio, identify each item by building and position so cost and follow-up tie to the right building.
Our full service catalogue, including every individual service, is available across every listed sector and location. For one site or several, we agree the scope, access and programme around the buildings concerned.

Examples delivered by Property Services
This example was delivered by the separate Black & White Property Services business. A Blyth property needed repairs around the junction between its chimney and roof. Black & White Property Services removed cement fillets, fitted lead aprons and stepped flashings, completed local repointing and cleared gutters on both sides. The specified leadwork and associated roof-maintenance tasks were completed together. Chimney leadwork and associated roof repairs in Blyth.
Important decisions
Debris, a broken component or a system never adequate for the roof are different problems; clearing a gutter will not mend a leaking joint or reconnect a pipe that has come apart. Map each defect to the rooms below and keep repair history and renewal priority on the building's record.
Before we visit
Report where the overflow occurs, how the roof drainage is laid out, what has been seen during rain and whether the ground drains back up. Add the site record, the operational effect and any approval limit, with the local contact and the hours when access will not interrupt critical activity.
How the work proceeds
The enquiry sets the outcome the client wants and what is already known. Inspection of the gutters and outlets then confirms condition and the practical boundaries of the instruction; the agreed method settles order of work, protection and access before work begins.
When the work is complete it is recorded against the site or elevation reference, the outcome noted and any outstanding action listed separately. That record supports later maintenance decisions and the next budget.
What affects cost and timing
Height, access, the gutter and pipe profile, runs hidden within the structure and how much has to be replaced determine crew, sequence and time; a photograph or approximate length of guttering will not settle them.
A multi-building programme only works if the tasks and access assumptions behind it are genuinely equivalent, so check that first. Agree what temporary drainage the site will tolerate and where the line falls for instructing additional work.
Applications across sectors
A warehouse needs stored goods and loading operations kept dry; an office needs internal finishes and occupied areas protected; a school or hotel needs working hours set around its users. The sector pages show the full range.
Local coverage
Black & White Facilities serves North East England, including Northumberland, Tyne and Wear, County Durham and Tees Valley. An enquiry for a building in Newcastle, Gateshead, Durham, Middlesbrough or any other town served should give the postcode and how the site is reached; full coverage is in the location pages.
Frequently asked questions
Will clearing the gutters stop the overflow?
If debris is the cause, yes. Where the falls are wrong, an outlet is damaged, a connection has failed or the drain below is blocked, further work will be needed.
What information helps scope gutter and downpipe work?
Where the overflow happens, how the roof drains, what has been observed in rain and any known problems with the ground drainage, plus the result wanted and whether access is limited to set dates. An earlier report shows what has already been looked at.
What affects the price and programme most?
Height, access, component profile, concealed runs and how much has to be replaced. A scope that itemises preparation, access and completion tasks lets each proposal be measured against the same list.
How should the finished work be recorded?
Under the site and work reference, listing the runs treated or components changed and any action still open. Anything that limited the work is logged as a distinct entry, or the estate record misleads.
Guides and useful reading
Preparation and decision points for this work are in the roofing planning guide; when a drainage component is at the end of its life, repair versus replacement helps weigh condition, cost and disruption.
Gutter work is roof work; HSE roof-work guidance provides the wider context.
Related services and your enquiry
Roofing lists every service in this family; related pages include Industrial Roofing and Cladding, Leadwork and Flashings and Liquid-Applied Roofing. Where the requirement goes beyond this page, all services, maintenance, projects, sectors and locations cover it.
Send the site reference, the operational priority, the authorised contact and any records when you contact Black & White Facilities. Overflow locations, the drainage layout, what has been seen in rain and known ground-drain problems let the next step be scoped against the real building.
Discuss the scope
Tell us what needs attention.
Share the site, the issue and any access requirements so we can discuss the next step.