Black & White Facilities / Service brief
Rooflights
Rooflights fail in ways that show up indoors first: a crack that drips, a seal that fogs the glazing, a kerb that lets water track down the wall below. Tell us when the fault appeared, whether it is a single unit or several and whether it is tied to any other change on the roof, so the job and any investigation are scoped apart.

What the work can include
- Inspection of the rooflight and the kerb it sits on.
- Repair of seals, gaskets and components.
- New rooflights, with the weathering back into the roof.
Written scope sets out the units and roof areas involved, what remains in place and the handover information the client gets. Across a portfolio, each unit is logged with its site and location so cost and follow-up trace to the right building.
Our full service catalogue, including every individual service, is available across every listed sector and location. For one site or several, we agree the scope, access and programme around the buildings concerned.

Important decisions
Before a rooflight is swapped, establish whether it also ventilates or forms part of the smoke-control provision. The open kerb is a fall risk, so protection against falling through it is planned into the job. Faults are logged against the rooms and equipment beneath, and the building's repair record and renewal ranking are updated at the same time.
Before we visit
Supply the dimensions of each unit, what it does, how the roof is built and any maker's marks or product references, plus relevant site records, operational impact and approval limit. Name the local contact and the working windows that avoid disrupting critical activity.
How the work proceeds
The enquiry establishes the outcome the client is after and the records to hand. The unit and kerb are then inspected to confirm their condition and the practical limits of the instruction. Agreed method and scope dictate sequence, protection of the space below and access before any work starts.
The finished job is recorded against the site or room reference, with the result and any outstanding action listed apart from the closed instruction, so maintenance planning and budgeting have a reliable basis.
What affects cost and timing
Non-standard sizes, lifting, access, any controls and repairs to the roof around the opening are the main influences on price and programme. Between them they set labour, plant, sequence and duration; a photograph or broad area figure seldom pins down the scope.
Where the estate has several sites, compare equivalent units on equivalent access assumptions before grouping them into one programme, and settle in advance the temporary operational arrangements and the trigger for additional work.
Applications across sectors
Under a warehouse rooflight sit goods and operations that need shielding while the unit is out; offices require occupied floors and finishes to be protected; schools and hotels need the work timed to suit their occupants. The sectors page sets out the complete range.
Local coverage
Black & White Facilities' coverage runs across the North East of England. From Northumberland down through Tyne and Wear and County Durham to Tees Valley, quote the postcode and any access constraints, whether the building is in Newcastle, Gateshead, Durham, Middlesbrough or another place in the location directory.
Frequently asked questions
Will any rooflight of the same size do as a replacement?
It will not. A replacement has to reproduce the kerb detail and weathering, perform as the glazing specification requires and keep any ventilation or smoke-control role the old unit had.
What information helps define rooflights?
Unit dimensions, what the unit does, roof construction and any product identification, along with the outcome wanted and any access dates already fixed. Previous reports stop investigations being repeated or agreed points reopened.
What most affects the price and programme?
Sizes that are not standard, lifting, access, controls and repairs to the roof around the opening are where the estimate begins. Proposals only line up for comparison when the scope names the preparation, access and completion work each includes.
How should the finished work be recorded?
Under the site and work reference, with the units replaced or details repaired, any remaining action and, in a separate entry, any limitation, so the estate record remains dependable.
Guides and useful reading
The roofing planning guidance explains the decisions this service depends on, while repair versus replacement shows how to set condition, cost and disruption against each other for an element needing attention.
The wider working context is covered by the HSE roof-work guidance.
Related services and your enquiry
Roofing is the index for this family; near neighbours are Gutters and Downpipes, Industrial Roofing and Cladding and Leadwork and Flashings. Beyond the roof, all services, maintenance, projects, sectors and locations describe the wider offer.
Contact Black & White Facilities with the site reference, an indication of operational priority, whoever is authorised to instruct and the records held. Unit dimensions, function, roof construction and product identification let the next step be scoped to the actual rooflights.
Discuss the scope
Tell us what needs attention.
Share the site, the issue and any access requirements so we can discuss the next step.