Black & White Facilities / Service brief
Plastering and Dry Lining
Cracked plaster, broken boards and walls that are no longer flat tend to follow an impact, an alteration or water getting in. Tell us when the damage was first reported, whether it has recurred and whether anything else changed in the building at the time. With that we can tell a simple patch repair from a symptom that needs looking into first.

What the work can include
- 01Patch repairs to plaster.
- 02Replacement plasterboard and new lining.
- 03Surfaces prepared for decoration, with making good around them.
The scope is written to show the walls or ceilings included, what remains untouched and the completion information supplied at handover. On an instruction covering more than one building, each item carries its site and location reference so spend and follow-up can be traced.
Our full service catalogue, including every individual service, is available across every listed sector and location. For one site or several, we agree the scope, access and programme around the buildings concerned.

Important decisions
The repair is chosen to suit what the wall or ceiling is built from and any fire or acoustic performance it has to provide. Where there is ongoing movement or moisture, that is addressed before the final skim goes on. Grouping recurring defects by room or asset number separates the reactive repair from the planned renewal.
Before we visit
Send photographs, the size of the affected area, the background construction and why any opening-up has already taken place. Add the relevant site records, the operational impact and the spending limit that applies. Name the site contact and the hours available for work without interrupting essential activity.
How the work proceeds
The enquiry establishes the result the client needs and what has already been recorded. An inspection then confirms the extent of local plaster repair and the boundary of the instruction. Sequence, protection and access are agreed before the plasterer starts.
On completion, the work is entered against the site or room reference with the outcome recorded, and any open action is separated from the completed instruction. The record then serves the maintenance plan and the budget review.
What affects cost and timing
How much material has to come off, the board specification, drying time, access and the tolerance required on the finished surface are the principal variables. These determine labour, sequence and duration, so a single photograph or an approximate area rarely fixes the scope.
Across a portfolio, group only those rooms whose tasks and access assumptions genuinely match. Agree the temporary arrangements for the rooms affected and the point at which additional work needs separate authorisation.
Applications across sectors
Office floors may need to be released one room at a time. Education buildings need the work coordinated with occupied teaching areas. Hospitality and industrial sites carry different expectations on finish, cleaning and operating hours. The range of settings is set out in sectors.
Local coverage
The service area for Black & White Facilities is North East England, covering Northumberland, Tyne and Wear, County Durham and Tees Valley. Provide the postcode and access arrangements with your enquiry, whether the property is in Newcastle, Gateshead, Durham, Middlesbrough or another area listed. The location directory shows the areas covered.
Frequently asked questions
Can every wall simply be skimmed?
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No. A background that is loose or damp needs repair or further preparation first. A skim coat is only as good as what is underneath it.
What details help scope plastering and dry lining?
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Photographs, the affected area, the background type and why any opening-up was done, with the result you want and any dates when access is fixed. Earlier reports stop the assessment repeating work already carried out.
What matters most for price and programme?
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Extent of removal, board specification, drying time, access and finish tolerance. A written scope that identifies the preparation, access and completion activities it includes lets competing proposals be set against each other.
How should the completed work be logged?
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Against the site and works reference, listing the surfaces treated or boards replaced and any action outstanding. Note limitations separately so the estate record remains dependable.
Guides and useful reading
The decisions behind this service are explained in building fabric planning guidance. Repair versus replacement shows how condition, cost and disruption are balanced when an asset or building element needs attention.
The wider working context is set out in HSE construction guidance.
Related services and your enquiry
Building Fabric holds the full set of services. Related work includes Rendering and External Finishes, Structural Repairs and Tiling. For the broader requirement, see all services, maintenance, projects, sectors and locations.
Contact Black & White Facilities and give the site reference, the operational priority, the authorised contact and any records held. Photographs, the affected area, the background type and the reason for any opening-up, where available, let the next step be scoped around the actual wall or ceiling.
Discuss the scope
Tell us what needs attention.
Share the site, the issue and any access requirements so we can discuss the next step.