EPCs and Energy Performance Assessments

Explain the assessment purpose and the outcome required by the property team. Identify the building, people affected and changes in occupation or use, so the instruction addresses the present premises rather than relying on the arrangement recorded previously.

Our full service catalogue, including every individual service, is available across every listed sector and location. For one site or several, we agree the scope, access and programme around the buildings concerned.

The instruction establishes the assessment route, building boundary, access and available evidence. It coordinates records with the relevant accredited assessor. Recommendations may inform future improvements, but the design of those works and their predicted results require separate evaluation.

A certificate applies a defined assessment method to building information; it does not state the occupier’s actual bill. Domestic and non-domestic requirements differ. Mixed-use or subdivided premises therefore need the correct assessment boundary agreed before the work proceeds.

The assessment proposal makes our instruction and the property team’s retained duties explicit. Any related repairs or specialist work are separately described, with responsibility for arranging them and the records each party should receive.

We clarify the required assessment and coordinate site records. The assessor follows the relevant process and flags gaps in the evidence. Handover includes the certificate and improvement recommendations, while any subsequent project receives its own defined scope.

When assessments cover several premises, consistent reporting and escalation sit alongside each site’s contacts and operating requirements. Record the building or service area against each action and identify the route for decisions with wider operational implications.

Assessment visits should fit the building’s activity. Coordinate around visitors and staff in Offices, trading and deliveries in Retail, and food operations and guest areas in Hospitality. For education, plan access around teaching. Our complete service and project offering supports all sectors, with the practical arrangements reflecting actual occupation and use.

Energy performance assessment enquiries are covered across Northumberland, Tyne and Wear, County Durham and Tees Valley. Locations include Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. For the complete area reference, use View all locations.

Attach the local contact and restrictions on work to every assessment address. Record how premises differ within the common estate brief, so those details remain part of the instruction.

For assessment context, refer to Official guidance. Our related reading covers planning an energy improvement project and building management systems explained; other material can be found in the Knowledge Centre.

For the broader energy offering and associated audits, see Energy and Renewable Technologies and Energy Audits and Management. Ongoing care and smaller works are covered under maintenance and Minor Works. The services and projects directories show the full offering.

Provide the assessment sites, operational requirement and available documentation when you Contact Black & White Facilities. Include the outcome required and restrictions on working to help define the instruction and next step.