
How Is Facilities-Management Performance Measured?
Facilities management performance is measured against the service's agreed objectives using clearly defined data.
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The building journalGuides to the day-to-day running of buildings: how to organise planned and reactive maintenance, set up a service contract, brief and manage contractors, and keep the records that show a site is being looked after properly. They are written for anyone who has taken on responsibility for one building or a whole estate and wants a clear starting point.
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Facilities management performance is measured against the service's agreed objectives using clearly defined data.
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Facilities management performance is measured against the service's agreed objectives using clearly defined data.

A facilities management company organises the agreed building and workplace services for its client.

A facilities helpdesk is the organised route for receiving, recording and following up building-service requests.

Contractor management is the organisation of an external provider's work from selection and instruction through site coordination, completion and review.

Facilities management is the coordination of the services, people and information that keep premises working for the organisation using them.

Hard facilities management concerns the physical building and its technical systems.

Integrated facilities management brings several building and workplace services into a coordinated management arrangement.

Multi-site facilities management coordinates property services across more than one location.

Soft facilities management organises services that support the people using a building and the day-to-day working environment.

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